Consistently Average.

That's why customers go to chains. Not for the coffee, for the certainty. CafeMark finds where your café drifts.

Free to audit. £99 to unlock your full report.

The second visit is where you lose them.

First visits are easy. The coffee's good, the place looks right, the staff are warm. Customers come back for the second visit expecting the same. They get something slightly different. The espresso is a touch slower. Their usual seat hasn't been wiped. The barista doesn't quite remember them. None of it is bad. None of it would show up in a review. But they don't come back a third time, and you never find out why.

You're behind the counter every day. That's the problem.

You can't see what you've stopped seeing. The smudge on the door, the wobble on table four, the queue that builds at 8:15 because the till is on the wrong side. Your customers see all of it on their first visit. By their second they're rating you against the version of your café they remember, and small drifts feel like decline.

A 15-minute self-audit that finds the drift.

CafeMark walks you through fifteen specific touchpoints, from the moment a customer reaches your door to the moment they leave. Each question is something you can check in the next sixty seconds. The audit gives you a score, the blind spots you've stopped noticing, and a 30-day plan to fix them.

Pricing

Free

Full 15-point audit

£99

Full report, one-time

£19

Pro, per month

✓Free: complete the full 15-point audit and see your diagnostic score
✓Report (£99 one-time): unlock your blind spots, actions, and 30-day plan
✓Pro (£19/month): unlimited re-audits, score tracking, and benchmarking

Start your free audit

No card required to start.

CafeMark. The café self-audit standard.